Privacy Policy

Last Updated: December 2025

Astravya ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our digital numerology reports.

1. Information We Collect

1.1 Personal Information You Provide

When you place an order or contact us, we collect:

  • Full name
  • Date of birth
  • Email address
  • Phone number (WhatsApp)
  • Billing address
  • Payment information (processed securely by our payment partners)

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website traffic, and for marketing purposes. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Create and deliver your personalized numerology report
  • Process your payment securely
  • Send your report via email and WhatsApp
  • Communicate with you about your order
  • Respond to your inquiries and provide customer support
  • Send promotional communications (only with your consent)
  • Improve our website and services
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Payment Processors: Razorpay and other payment partners to process transactions securely
  • Communication Services: Email and WhatsApp service providers to deliver your report
  • Analytics Providers: To help us understand website usage
  • Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL encryption for all data transmission
  • Secure payment processing through PCI-compliant partners
  • Limited access to personal information on a need-to-know basis
  • Regular security assessments

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is retained for accounting and legal compliance purposes.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt-out of marketing communications
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Astravya
Email: astravya.in@gmail.com
Phone: +91 7306142106
Address: Hari, B6, Priyanka Vihar, Karyavattom JN, Trivandrum, PIN: 695581